Estimating and applying service request effort data in application management services.
Ying LiTa Hsin LiKaan KatirciogluPublished in: Int. J. Bus. Process. Integr. Manag. (2014)
Keyphrases
- end users
- data sets
- data analysis
- management system
- data processing
- information services
- database
- service providers
- user requests
- service quality
- service platform
- decision support
- information management
- service oriented
- data sources
- service management
- web services
- data collection
- web service composition
- service selection
- service systems