Positive Facial and Verbal Sentiments of a Social Robot Mitigates Negative User Perceptions in Attitudinally Dissimilar Interactions.
Curtis GittensYing JiangPatrick C. K. HungPublished in: RO-MAN (2022)
Keyphrases
- user perceptions
- positive and negative
- positive or negative
- facial expressions
- social media
- user experience
- user satisfaction
- facial images
- face recognition
- website design
- sentiment analysis
- opinion mining
- decision support system
- theoretical framework
- face images
- information systems
- user interface
- positive data
- online reviews
- decision making