Internet Technologies, ECRM Capabilities, and Performance Benefits for SMEs: An Exploratory Study.
Paul HarriganAndreas SchroederIsrar QureshiYulin FangPatrick IbbotsonElaine RamseyDarren MeisterPublished in: Int. J. Electron. Commer. (2010)
Keyphrases
- internet technology
- rapid development
- distance learning
- web based learning
- database technology
- st century
- knowledge management
- online learning
- information and communication technologies
- distance education
- computer technology
- web technologies
- computer mediated communication
- cost effective
- competitive advantage
- college students