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"IT's Complicated...": Influence of Perceived Sacrifice and Trust on eService Adoption.
Maria Ek Styvén
Åsa Wallström
Anne Engström
Esmail Salehi-Sangari
Published in:
EGOV (2011)
Keyphrases
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perceived risk
customer service
perceived usefulness
negative impact
internet banking
structural equation modeling
behavioral intention
factors that affect
user acceptance
internet shopping
factors affecting
attitudes toward
technology adoption
end users
electronic commerce
social influence