A metric for software service outsourcing contracts within the scope of the Brazilian Federal Public Administration.
Washington Henrique de Carvalho AlmeidaFelipe FurtadoFernando EscobarPublished in: CSCI (2021)
Keyphrases
- public administration
- e government
- service provision
- public sector
- service providers
- private sector
- service delivery
- public services
- digital government
- electronic government
- information technology
- web services
- government agencies
- government services
- principal agent
- service oriented
- developing countries
- information systems
- business process
- enterprise architecture
- software development
- social sciences
- service discovery
- information sharing
- united states
- cloud computing
- mobile devices