Supply chain management quality practices in container haulage industry: the mediating role of management professionalism vigilance for consignee service retention.
D. N. ShariffKrishnaswamy JayaramanDahlan AbdullahYong Won SeoPublished in: Int. J. Bus. Perform. Supply Chain Model. (2017)
Keyphrases
- supply chain management
- rfid technology
- supply chain
- service quality
- strategic decision making
- management practices
- case study
- electronic commerce
- project management
- long term
- decision making
- trading agents
- manufacturing companies
- knowledge management
- service providers
- dynamic pricing
- web services
- short term
- capacity planning
- complex event processing