SIM Competition Paper: Information Systems for Competitive Advantage: Implemenation of a Planning Process.
Nick RackoffCharles WisemanWalter A. UllrichPublished in: MIS Q. (1985)
Keyphrases
- competitive advantage
- planning process
- information systems
- market competition
- knowledge management
- service quality
- business processes
- planning systems
- business strategy
- information technology
- production planning
- customer relationship management
- business information
- development process
- strategic advantage
- health care
- market share
- user satisfaction
- case study
- knowledge management systems
- competitive environment
- databases
- search algorithm
- enterprise resource planning
- petri net
- business intelligence
- software engineering
- data warehouse
- search space
- decision making
- data mining