Login / Signup

Product Service System Design and Implementation in a Customer Centric World - An Approach to a User Oriented PSS Framework.

Alexander RichterRebecca BulanderBernhard KölmelJohanna Schoblik
Published in: ICETE (Selected Papers) (2016)
Keyphrases
  • user oriented
  • service provision
  • product design
  • user interface
  • customer satisfaction
  • database
  • data mining
  • metadata
  • web services
  • object oriented
  • design process
  • service quality
  • user centric
  • customer service