A Model for Understanding the Market Orientation Effects of CRM on the Organizational Process.
Shari S. C. ShangJia-Sheng LinPublished in: AMCIS (2005)
Keyphrases
- computational model
- theoretical framework
- information systems
- metamodel
- information technology
- prior knowledge
- probabilistic model
- probability distribution
- mathematical model
- conceptual model
- high level
- similarity measure
- management system
- web services
- business process
- decision making
- experimental data
- sensitivity analysis
- neural network