Hybrid Kano-DEMATEL-TOPSIS model based benefit distribution of multiple logistics service providers considering consumer service evaluation of segmented task.
Shan DuPublished in: Expert Syst. Appl. (2023)
Keyphrases
- service providers
- web services
- service quality
- cloud computing
- end users
- service provision
- service requests
- electronic commerce
- online services
- personal data
- grid services
- service compositions
- information systems
- group decision making
- evaluation model
- business processes
- business opportunities
- cross organizational
- supply chain