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Learning About the Online Customer - An interpretive case study of building digital customer relations in online entertainment.
Annakarin Nyberg
Ola Henfridsson
Published in:
I3E (2001)
Keyphrases
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online learning
case study
online environment
online training
passive aggressive
active learning
learning process
prior knowledge
reinforcement learning
knowledge acquisition
learning systems
customer service
real world
e learning
electronic commerce
language learning
inductive inference
neural network
real time