Predicting Airline Customer Satisfaction using k-nn Ensemble Regression Models.
Vicente GarcíaRogelio Florencia JuárezJulia Patricia Sánchez-SolísGilberto Rivera ZárateRoberto A. Contreras-MasséPublished in: Res. Comput. Sci. (2019)
Keyphrases
- regression model
- customer satisfaction
- knn
- k nearest neighbor
- nearest neighbor
- service quality
- k nearest neighbour
- feature selection
- text categorization
- neural network
- model selection
- prediction model
- regression methods
- classification algorithm
- regression analysis
- support vector machine
- ensemble methods
- user satisfaction
- explanatory variables
- ensemble learning
- k nearest
- multivariate regression
- random forest
- text classification
- training set
- target variable
- learning algorithm
- voting methods
- training data
- multiple linear regression
- random forests
- base classifiers
- bayes error
- machine learning