Mind your Ps and Qs: the impact of politeness and rudeness in online communities.
Moira BurkeRobert E. KrautPublished in: CSCW (2008)
Keyphrases
- online communities
- social networks
- content analysis
- community members
- virtual communities
- online learning communities
- social influence
- artificial intelligence
- social networking
- online social networks
- information diffusion
- social media
- social communities
- pedagogical agents
- interaction analysis
- social behavior
- information processing