Collaborating with industrial customers in a capstone project course: the customers' perspective.
Maria PaasivaaraJari VanhanenCasper LasseniusPublished in: ICSE (SEET) (2019)
Keyphrases
- customer service
- service providers
- case study
- customer behavior
- customer satisfaction
- learning experience
- viewpoint
- marketing strategies
- service systems
- customer requirements
- information disclosure
- data collection
- software development
- industrial applications
- software engineering
- single server
- social networks
- technology transfer
- software vendors