Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries.
Pedro C. MarquesPedro F. CunhaPublished in: Int. J. Serv. Sci. Manag. Eng. Technol. (2014)
Keyphrases
- business models
- service systems
- life cycle
- case study
- web technologies
- electronic commerce
- competitive environment
- service level
- conceptual framework
- cloud computing
- service oriented
- queueing model
- arrival rate
- heavy traffic
- electronic markets
- enterprise systems
- queue length
- call center
- stochastic models
- conceptual model
- design process