A Systematic Review of Information Quality of Artificial Intelligence Based Conversational Agents in Healthcare.
Caihua LiuBingqian ZhangGuochao PengPublished in: HCI (21) (2021)
Keyphrases
- factors that affect
- conversational agents
- perceived usefulness
- information quality
- systematic review
- artificial intelligence
- empirical studies
- conversational agent
- information systems
- service quality
- human communication
- expert systems
- user satisfaction
- natural language processing
- software engineering
- audio visual
- high dimensional
- information technology
- website