What Emotions Make One or Five Stars? Understanding Ratings of Online Product Reviews by Sentiment Analysis and XAI.
Chaehan SoPublished in: CoRR (2020)
Keyphrases
- online product reviews
- sentiment analysis
- opinion mining
- sentiment classification
- product reviews
- online reviews
- customer reviews
- text classification
- product features
- rating prediction
- user ratings
- sentence level
- cross domain
- natural language processing
- collaborative filtering
- text mining
- user generated
- topic modeling
- data mining
- cross lingual
- sentiment lexicon