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Chopping Down Trees vs. Sharpening the Axe - Balancing the Development of BPM Capabilities with Process Improvement.
Martin Lehnert
Alexander Linhart
Maximilian Röglinger
Published in:
BPM (2014)
Keyphrases
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process improvement
business process
software process
business processes
business process management
software engineering
case study
quality assurance
databases
information systems
knowledge management
query evaluation
software process improvement