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The effects of job and user characteristics on the perceived usefulness and use continuance intention of Generative Artificial Intelligence chatbots at work.
Markus Makkonen
Markus Salo
Henri Pirkkalainen
Published in:
STPIS (2023)
Keyphrases
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continuance intention
perceived usefulness
user satisfaction
user acceptance
positive effects
factors affecting
factors that affect
learning experience
information systems
attitudes toward
online gaming
technology adoption
structural equation modeling
user experience
subjective norm
technology acceptance
theory of planned behavior
information quality
mobile services
service quality
theoretical framework
user preferences
end users
information technology