Why Am I Not Seeing It? Understanding Users' Needs for Counterfactual Explanations in Everyday Recommendations.
Ruoxi ShangK. J. Kevin FengChirag ShahPublished in: FAccT (2022)
Keyphrases
- recommender systems
- everyday lives
- online dating
- wide variety
- user participation
- end users
- search experience
- user interface
- user interaction
- collaborative filtering
- novice users
- active user
- demographic information
- personal preferences
- recommendation quality
- website
- making recommendations
- personalized recommender systems
- interface design
- user centric
- recommendation systems
- user feedback
- cold start
- visualization tools
- internet users
- web content
- explicit feedback
- information sources
- web search
- social media
- generating explanations
- providing personalized
- collaborative recommender systems
- search engine