Scrum in Sales: How to Improve Account Management and Sales Processes.

Rini van Solingen Jeff Sutherland Denny de Waard

Published in: AGILE (2011)

Keyphrases

information systems
project management
decision making
management system
customer service
improve quality
customer support
process management
development process
business process management
network management
e learning
neural network
knowledge management
database systems
case study
cross selling