Customer control of network management from the service provider's perspective.
Makoto YoshidaMakoto KobayashiHaruo YamaguchiPublished in: IEEE Commun. Mag. (1990)
Keyphrases
- network management
- service providers
- computer networks
- web services
- network traffic
- fault management
- network resources
- cloud computing
- service quality
- incident management
- network monitoring
- ip networks
- security policies
- monitoring system
- electronic commerce
- service requests
- information retrieval
- mobile agents
- call center
- multi agent systems
- information systems
- network administrators
- databases