Video-CRM: understanding customer behaviors in stores.
Ismail HaritaogluMyron FlicknerDavid BeymerPublished in: Video Surveillance and Transportation Imaging Applications (2013)
Keyphrases
- customer relationship management
- marketing strategies
- video data
- video sequences
- multimedia
- video frames
- customer segmentation
- spatial and temporal
- video images
- video content
- online video
- visual analysis
- video analysis
- human behavior
- video retrieval
- video streams
- customer behavior
- relationship management
- real time
- customer service
- customer satisfaction
- video database
- video clips
- human activities
- electronic commerce
- data mining