Process Improvement Towards ISO 9001 Certification in a Small Software Organization.
Elif DemirörsOnur DemirörsOguz DikenelliBillur KeskinPublished in: ICSE (1998)
Keyphrases
- process improvement
- software process improvement
- software process
- knowledge management
- software development
- root cause
- maturity model
- business process
- capability maturity model
- quality assurance
- process model
- cost estimation
- business processes
- design theory
- iso iec
- information systems
- web services
- e government
- software testing
- software developers
- development process
- software architecture
- software engineering
- database systems