A room with a view: understanding users' stages in picking a hotel online.
Jens RiegelsbergerMichelle LeeScott LedererPublished in: CHI Extended Abstracts (2012)
Keyphrases
- internet users
- end users
- rapid growth
- user interface
- online learning
- online video
- online communities
- real time
- social networking services
- novice users
- user participation
- user interaction
- multiple views
- user centric
- social networking sites
- user feedback
- online services
- online forums
- multiple users
- sensemaking
- shopping behavior
- user interests
- information seeking
- daily life
- multistage
- user profiles
- information sources
- collaborative filtering
- social media
- recommender systems
- social networks