The Reason Behind the Rating: Text Mining of Online Hotel Reviews.
Pachtamon ChanwisitkulAzar ShahgholianNikolay MehandjievPublished in: CBI (1) (2018)
Keyphrases
- text mining
- online reviews
- product reviews
- sentiment analysis
- sentiment classification
- online learning
- information extraction
- collaborative filtering
- textual data
- text classification
- natural language processing
- opinion mining
- information retrieval
- text documents
- web mining
- product features
- data mining
- opinion summarization
- real time
- user preferences
- knowledge discovery
- machine learning
- neural network
- data sets