Human communication needs and organizational productivity: The potential impact of office automation.

Mary J. Culnan James H. Bair

Published in: J. Am. Soc. Inf. Sci. (1983)

Keyphrases

office automation
potential impact
human communication
human computer interaction
conversational agent
cad cam
human computer
multi party
natural language
software development
mental states
file system
artificial intelligence
knowledge management
software engineering
object oriented
computer science