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Effectiveness of post-service failure email-based recovery efforts: some experimental evidence.
Gianfranco Walsh
Mario Schaarschmidt
Edward Shiu
Louise Hassan
Published in:
ICIS (2019)
Keyphrases
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email
failure recovery
enron email
failure detection
end users
service providers
spam filtering
spam detection
fault tolerance
information services
email messages
neural network
machine learning
web services
service composition