Keyphrases
- strategic alignment
- competitive advantage
- information technology
- cross selling
- customer relationship management
- business intelligence
- business processes
- electronic commerce
- knowledge management
- small and medium sized enterprises
- business activities
- information systems
- competitive environment
- business management
- business models
- service quality
- information and communication technologies
- supply chain
- competitive intelligence
- object oriented
- economic growth
- historical data
- database
- market share
- management system
- knowledge discovery
- web services
- databases