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Evaluation of outpatient satisfaction and service quality of Pakistani healthcare projects: Application of a novel synthetic Grey Incidence Analysis model.

Saad Ahmed JavedSifeng Liu
Published in: Grey Syst. Theory Appl. (2018)
Keyphrases
  • service quality
  • health care
  • evaluation method
  • decision making
  • user satisfaction
  • evaluation model
  • customer satisfaction
  • real time
  • databases
  • metadata