Individual customer's behaviour in networks with state-dependent arrival rates.
Hans DadunaStephan MeyerPublished in: Queueing Syst. Theory Appl. (1999)
Keyphrases
- state dependent
- arrival rate
- customer classes
- call center
- steady state
- holding cost
- service times
- asymptotically optimal
- queueing systems
- queueing networks
- arrival process
- customer demand
- queue length
- fluid model
- poisson process
- service rates
- queueing model
- stationary distribution
- heavy traffic
- optimal policy
- service systems
- single server
- independent and identically distributed
- scheduling decisions
- markov chain
- machine learning
- electronic commerce
- search space