How Business Process Benchmarks Enable Organizations To Improve Performance.
Ünal AksuHajo A. ReijersPublished in: EDOC (2020)
Keyphrases
- business process
- business processes
- inter organizational
- business process management
- virtual organization
- business goals
- business applications
- business process models
- process improvement
- business rules
- process model
- ws bpel
- service oriented architecture
- information technology
- process mining
- web services
- business process modeling
- information systems
- knowledge management
- business users
- workflow model
- workflow technology
- competitive advantage
- workflow management systems
- process management
- decision making
- workflow models
- artificial intelligence