Trends and challenges of e-government chatbots: Advances in exploring open government data and citizen participation content.
María E. Cortés-CedielAndrés Segura-TinocoIván CantadorManuel Pedro Rodríguez BolívarPublished in: J. Grid Comput. (2023)
Keyphrases
- e government
- electronic government
- open government data
- public sector
- government services
- developing countries
- digital government
- government agencies
- government organizations
- public administration
- digital archives
- inter organizational
- technical solutions
- recent advances
- service delivery
- knowledge management
- artificial intelligence
- information sharing
- open government
- governmental organizations
- databases
- linked data
- public services
- metadata
- government websites
- real world