Should Social Robots in Retail Manipulate Customers?
Oliver BendelLiliana Margarida Dos Santos AlvesPublished in: CoRR (2022)
Keyphrases
- customer behavior
- multi robot
- mobile robot
- social interaction
- social networks
- cooperative
- social media
- customer satisfaction
- point of sale
- social networking
- robotic systems
- customer service
- robot teams
- personal preferences
- marketing strategies
- robot control
- call center
- autonomous robots
- social context
- service times
- artificial agents
- service robots
- manipulation tasks
- multi robot systems
- knowledge sharing
- service providers