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Predicting User Satisfaction in Spoken Dialog System Evaluation With Collaborative Filtering.
Zhaojun Yang
Gina-Anne Levow
Helen M. Meng
Published in:
IEEE J. Sel. Top. Signal Process. (2012)
Keyphrases
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user satisfaction
collaborative filtering
information systems
recommender systems
speech recognition
perceived usefulness
service quality
information quality
perceived quality
customer satisfaction
database
databases
evaluation criteria
search experience