Corporate Social Responsibility and Competitive Advantage: Overcoming the Trust Barrier.
Shuili DuC. B. BhattacharyaSankar SenPublished in: Manag. Sci. (2011)
Keyphrases
- competitive advantage
- corporate social responsibility
- online retailers
- social responsibility
- business processes
- knowledge management
- listed companies
- customer relationship management
- service quality
- business information
- emergency management
- natural disasters
- databases
- prior studies
- competitive environment
- strategic advantage
- decision support
- decision makers
- long term
- real time
- social capital
- data model
- developed countries
- expert systems
- database systems