Best Practices in the Management of IT Outsourcing in the Public Sector.
François DuhamelIsis Gutiérrez-MartínezJ. E. Macias-FigueroaLuis F. Luna-ReyesSergio Picazo-VelaPublished in: DG.O (2017)
Keyphrases
- public sector
- policy making
- e government
- public organizations
- inter organizational
- service delivery
- information sharing
- current practices
- digital government
- information and communication technologies
- electronic government
- environmental factors
- public policy
- public administration
- information systems
- knowledge management
- public services
- social capital
- project management
- information technology
- private sector
- real time
- business process change
- process management
- decision support
- job satisfaction
- data management
- software engineering
- data analysis
- data mining
- real world