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Identifying the Customer Profiles for 3C-prpduct Retailers: A Data Mining Approach.
Pei Chao
Hsin-Pin Fu
Hung-Hsuan Lee
Ya-Cheng Chang
Published in:
Int. J. Electron. Bus. Manag. (2008)
Keyphrases
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user profiles
electronic commerce
supply chain
customer behavior
data sets
real time
information systems
decision making
customer satisfaction
call center
customer service