Understanding factors influencing public transport passengers' pre-travel information-seeking behaviour.
Godwin YeboahCaitlin Doyle CottrillJohn D. NelsonDavid CorsarMilan MarkovicPeter EdwardsPublished in: Public Transp. (2019)
Keyphrases
- public transport
- factors influencing
- information seeking
- sensemaking
- factors affecting
- collaborative information seeking
- travel time
- search tasks
- transport network
- public transportation
- interactive information retrieval
- information resources
- online search
- information retrieval
- service quality
- user actions
- information search process
- information seeking tasks
- information services
- search strategies