Research on the Influence of Recommendation and Reward System on Customer Online Comment Behavior.
Wei LiuZhipeng FanMing ChenXiang XiePublished in: AISI (2023)
Keyphrases
- collaborative filtering
- online learning
- electronic commerce
- recommender systems
- customer behavior
- real time
- behavior patterns
- online retailers
- human behavior
- product recommendation
- customer service
- service quality
- internet shopping
- factors influencing
- recommendation systems
- online communities
- social media
- reinforcement learning