A Framework For Users' Satisfaction Of Information Systems In E-Government.
Fang-Ming HsuYu-Tzeng LinChiu-Tsu FangChu-Mei ChiuPublished in: PACIS (2012)
Keyphrases
- e government
- information systems
- user satisfaction
- electronic government
- public sector
- developing countries
- knowledge management
- digital government
- public administration
- service delivery
- website
- federal government
- government organizations
- information technology
- end users
- government services
- service offerings
- end to end
- digital libraries
- case study
- decision making