Keyphrases
- queueing model
- steady state
- arrival rate
- stationary distribution
- queueing systems
- queueing theory
- service systems
- stochastic models
- service times
- poisson distribution
- markov chain
- state dependent
- call center
- information systems
- single server
- asymptotically optimal
- queueing networks
- markov process
- markov decision processes