Technology adoption and innovation in public services the case of e-government in Italy.
Davide ArduiniFederico BelottiMario DenniGerolamo GiungatoAntonello ZanfeiPublished in: Inf. Econ. Policy (2010)
Keyphrases
- e government
- public services
- technology adoption
- public sector
- knowledge management
- electronic government
- public administration
- developing countries
- government services
- service oriented
- technology acceptance
- factors that influence
- information sharing
- case study
- government agencies
- service delivery
- digital government
- information technology
- government information
- databases
- factors influencing
- social influence
- user satisfaction
- online learning
- website