Crowdsourcing Service Design for Social Enterprise Insight Innovation.
Wei-Feng TungGuillaume JordannPublished in: BigData Congress (2015)
Keyphrases
- case study
- social interaction
- social networks
- knowledge management
- service providers
- user interface
- management system
- knowledge sharing
- software development
- socio cultural
- socio technical
- social context
- customer satisfaction
- business applications
- conceptual framework
- software engineering
- end users
- social media
- information technology
- information systems