Outsourcing of ICT: An Empirical Study in Swiss SMEs.
Petra SchubertUwe LeimstollPublished in: Bled eConference (2007)
Keyphrases
- small and medium enterprises
- small and medium sized enterprises
- information and communication technologies
- information technology
- electronic commerce
- public administration
- supply chain
- public sector
- information systems
- knowledge management
- service providers
- business process
- supplier selection
- developing countries
- information and communications technology
- process management
- digital divide
- south africa
- artificial intelligence
- st century
- business processes
- decision making
- data sets
- cost effective
- transaction costs
- technological innovation
- digital libraries
- case study