Critical success factors for offshore software outsourcing contract management from vendors' perspective: an exploratory study using a systematic literature review.
Abdul Wahid KhanSiffat Ullah KhanPublished in: IET Softw. (2013)
Keyphrases
- literature review
- information systems development
- critical success factors
- requirements engineering
- systems development
- information systems
- case study
- customer relationship management
- software development
- information technology
- business process
- user interface
- data processing
- data mining
- development process
- risk management