Setting a business strategy to weather the telecommunications industry downturn by using fuzzy MCDM.
Joe ChengYa-Wen YuMin-Jen TsaiGwo-Hsiung TzengPublished in: Int. J. Serv. Technol. Manag. (2004)
Keyphrases
- telecommunications industry
- business strategy
- multiple criteria decision making
- multi criteria decision making
- fuzzy sets
- multicriteria decision making
- competitive environment
- fuzzy numbers
- information systems
- fuzzy logic
- fuzzy set theory
- business models
- group decision making
- intuitionistic fuzzy sets
- information technology
- databases
- goal programming
- intuitionistic fuzzy
- customer service
- fuzzy measures
- multi criteria
- competitive advantage
- fuzzy clustering
- case study
- artificial intelligence
- multiple criteria
- database