Human Factors As A Parameter For Improving Interface Usability And User Satisfaction.
Panagiotis GermanakosNikos TsianosZacharias LekkasMarios BelkConstantinos MourlasGeorge SamarasPublished in: MCIS (2009)
Keyphrases
- user satisfaction
- human factors
- human computer interaction
- information systems
- user engagement
- cognitive style
- user interface
- service quality
- interface design
- user centred design
- structural equation modeling
- customer satisfaction
- objective measures
- perceived quality
- usability evaluation
- perceived usefulness
- exploratory search
- expert systems