On Multiuser Systems with Queue-Length Dependent Service Quality.

Daewon Seo Avhishek Chatterjee Lav R. Varshney

Published in: ISIT (2018)

Keyphrases

service quality
queue length
steady state
customer satisfaction
call center
service requirements
service systems
expert systems
service providers
competitive environment
user satisfaction
database
competitive advantage
queueing systems