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Extending open source software solutions for CRM text mining.
Piotr Gawrysiak
Henryk Rybinski
Damian Gajda
Marcin Golebski
Published in:
ICWI (2004)
Keyphrases
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open source software
text mining
open source
source code
software development
open source software development
open source projects
natural language processing
information extraction
customer relationship management
mailing lists
free software
data sets
data mining
case study